What would the digital world look like without Microsoft? Luckily, we never had to find out.

April 2025 marks the 50th anniversary of Microsoft, a tech giant founded by Bill Gates and Paul Allen in a small Albuquerque strip mall in 1975. Over five decades, Microsoft has transformed from a startup into one of the most influential companies in history—and a critical partner for modern businesses.

Microsoft: Powering Productivity Across the Globe

Microsoft’s breakthrough came with MS-DOS, which evolved into the globally recognized Windows operating system—powering millions of computers. Just as impactful, Microsoft Office revolutionized business operations and continues to be the go-to productivity suite for UK businesses and beyond.

At Elmdale IT Services, we see firsthand how essential Microsoft tools like Word, Excel, and Outlook remain to daily business efficiency. And with the rise of Microsoft 365 and cloud-based productivity, businesses now benefit from enhanced collaboration, security, and remote access.

Microsoft’s Bold Innovations: From Xbox to LinkedIn

While Microsoft is synonymous with software and operating systems, the company has also ventured into gaming (Xbox), search (Bing), and social networking (LinkedIn). Some projects soared, others stumbled—but each reflected Microsoft’s willingness to explore new frontiers.

The Future: AI and Cloud Technology

Microsoft is heavily investing in the future of technology—particularly in artificial intelligence and cloud computing. With Microsoft Azure as the second-largest cloud platform and Microsoft 365 Copilot leading in AI-assisted productivity, the company is shaping the next era of IT innovation.

At Elmdale, we support businesses in seamlessly adopting Azure and AI-powered tools, helping clients stay ahead of the curve.

Did You Know?

• Microsoft’s first product was a BASIC interpreter developed without access to the actual Altair computer.
• The Xbox project almost got scrapped—now it’s one of Microsoft’s most iconic successes.
• Microsoft once underestimated the web, pivoting only after rivals gained traction.
• Clippy, the polarizing Office assistant, lives on as an emoji and internet icon.

Partner with Elmdale IT Services for Expert Microsoft Support

Over 300,000 UK businesses rely on Microsoft—and we help them make the most of it. From Managed IT Support to Microsoft 365 integration, Elmdale IT Services empowers your business with expert IT solutions tailored for growth and security.

📞 Contact us today to learn how our Microsoft-certified team can streamline your operations.

Internal Accounts Manager

About the Role:

We are seeking a proactive and driven Internal Account Manager to join our dynamic sales team. In this role, you will be responsible for managing and growing relationships with our existing clients, ensuring their IT needs are met while identifying opportunities for further business development. You will collaborate closely with the external sales team to ensure smooth communication and effective service delivery. In addition, you will manage the procurement process and build strong relationships with all manufacturers / vendors to achieve the best economies for the company.

Key Responsibilities:

• Act as the main point of contact for a portfolio of existing clients.

• Build and maintain strong, long-term client relationships.

• Understand client needs and collaborate with the sales and technical teams to propose tailored IT solutions.

• Identify upselling and cross-selling opportunities to maximise account growth.

• Provide timely and accurate updates to the sales team on account status, client feedback, and potential business opportunities.

• Manage quotes, ordering, and contract renewals utilising our MIS – Datto Autotask

• Address and resolve client issues promptly to ensure high customer satisfaction.

• Work closely with internal teams to ensure smooth onboarding and delivery of services.

Requirements:

• Previous experience in an account management or sales support role, preferably in the IT industry.

• Strong communication and interpersonal skills.

• Ability to manage multiple client accounts and work efficiently under pressure.

• Familiarity with IT products, services, and solutions is a plus.

• Excellent organisational and time management skills.

• A proactive, solutions-oriented approach to problem-solving.

Why Join Us?

• Competitive salary and performance related bonus structure.

• Opportunity to work with a dedicated and supportive team.

• Career growth and development opportunities.

• A vibrant work culture that values innovation and collaboration.

If you’re passionate about delivering excellent customer service and have a knack for building lasting client relationships, we’d love to hear from you!